Shipping

United States and Canada

We are offer free shipping on orders over $100. For orders under $100, the shipping and handling fee is $9. 
Your order will air ship directly from our Japan warehouse to your door via Japan Post (EMS). This is an insured, secure and trackable method.  Orders usually  arrive in 4 to 5 business days from the shipment date.

International Orders and Shipping

We ship to over 100 countries worldwide.  Shipping and handling is $7.
Your order will air ship directly from our Japan warehouse to your door via Japan Post (EMS). This is an insured, secure and trackable method.  Orders usually  arrive in 7 to 9 business days from the shipment date.  

We currently ship to the following countries:

North America / Central America – United States, Canada, Mexico*, El Salvador, Cuba, Costa Rica, Jamaica, Trinidad and Tobago, Panama, Barbados, Honduras

* Orders shipping to Mexico take 2 to 4 weeks to be delivered.

Europe – United Kingdom, Ireland, Iceland, Azerbaijan, Italy, Ukraine, Estonia,  Austria, Netherlands, Greece, Croatia, Switzerland, Sweden, Denmark, Iceland, Spain, Slovakia, Slovenia, Czech Republic, Denmark*, Germany, Norway, Hungary, Finland, France, Bulgaria, Belarus, Belgium, Poland, Portugal, Macedonia, Malta, Monaco, Latvia, Lithuania, Liechtenstein, Luxembourg, Romania, Russia

Oceana – Australia, New Zealand, Solomon, New Caledonia, Papua New Guinea, Fiji

South America – Argentina, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela

Asia – India, Indonesia, South Korea, Japan, Cambodia, Guam, Saipan, Singapore, Sri Lanka, Thailand, Taiwan, China, Nepal, Pakistan, Bangladesh, Philippines, Bhutan, Brunei, Vietnam, Hong Kong, Macao, Malaysia, Maldives, Mongolia, Laos

Africa – Algeria, Uganda, Egypt, Ethiopia, Ghana, Gabon, Kenya, Cote d’Ivoire, Sierra Leone, Djibouti, Zimbabwe, Sudan, Senegal, Tanzania, Tunisia, Togo, Nigeria, Botswana, Madagascar, Republic of South Africa, Mauritius, Morocco, Rwanda

Middle East – United Arab Emirates, Israel, Iraq, Iran, Oman, Qatar, Cyprus, Kuwait, Saudi Arabia, Syria, Turkey, Bahrain, Jordan

Tracking your Order

After your order has shipped,  we will send a confirmation email with a link to track the shipment.

Customs and Import Duties for International Orders

Your order may be subject to VAT, and/or import taxes, which are levied once your package reaches your country. Chubo ships your package DDU, “duties and taxes unpaid”, and does not collect the VAT, duties or other taxes.  We are unable to predict what your particular charges may be. If you do incur additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country’s custom policies, please contact your local customs office.